Shipping & Returns

Domestic Shipping

 

While we would prefer to meet in person to deliver your ring, we understand that this may not always be possible. Within the United States, we offer complimentary 2-day shipping via Federal Express. Orders cannot be delivered to PO Boxes or APO/FPO.

 

International Shipping

 

For International shipping, different rates apply and will be applied at time of purchase. Clients are responsible for any applicable duties, tariffs or taxes.

 

Shipping Insurance

 

All of our shipments are insured against theft and accidental damage while in transit. All shipments require signature upon delivery. Once the package is delivered and signed for, we are no longer liable. Each Andrew Hilyer goes through inspection for quality control before sending. We encourage you to inspect your package immediately upon receipt. Should you receive an item you believe to be damaged, please contact: design@andrewhilyer.com

 

Tracking Your Order

 

You will receive an email with your tracking information as soon as we ship your order. Any questions or concerns, please contact design@andrewhilyer.com

 

Returns & Refund Policy

 

As all rings are custom made for you, all sales are final. We build our rings for a lifetime and stand behind them. If your AH ring is compromised through normal wear, please contact design@andrehilyer.com to discuss.

 

Have additional questions? We are here to help! Please visit our FAQ page or contact design@andrewhilyer.com